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The Wacom Cintiq Pro 24 is an advanced creative pen displays. Combined with Wacom Pro Pen 2, it offers an experience designed to enhance every creative breakthrough.
A display that looks - and feels - totally natural
The etched glass screen provides a distinct, tactile experience as you draw, mimicking the feel of a pen on paper while reducing unwanted glare and reflections. The display offers realistic color accuracy of up to 99% Adobe RGB, plus, at 4K resolution, you can see every detail of your creation in pinpoint accuracy.
Wacom Pro Pen 2: natural and precise
Wacom's state-of-the-art creative pen technology. 8,192 levels of pressure sensitivity and unparalleled tilt recognition means that every stroke, every move of your hand is followed with unerring accuracy.
Key features
- Includes Wacom Pro Pen 2
- Premium 4K screens, complete with world class color performance of up to 99% Adobe RGB.
- Multi-touch gestures*, the on-screen keypad, radial menus and the ExpressKey™ Remote offer a more intuitive experience.
- Built-in legs raise your Wacom Cintiq Pro from 5° to 20°.
- Transform your Cintiq Pro 24 into a powerful standalone creative pen computer with the Wacom Cintiq Pro Engine creative PC module.
- The optional Wacom Ergo Stand lets you raise, tilt and rotate your Cintiq Pro to find the most natural position for you.
- Compatible with Mac and Windows.
*on touch models
- Product Identifiers -
MPN: DTK2420K0UPC: 753218986924
- In The Box -
- Wacom Cintiq Pro 24 Pen display
- Wacom Pro Pen 2 with color rings
- ExpressKey™ Remote (with USB-A RF dongle and 30cm micro-USB to USB charger cable)
- Pen stand with 10 replacement nibs (6 standard, 4 felt) and nib removal tool
- Pen holder
- 180W AC adaptor
- 1.8m power cable
- 1.8m USB-C to USB-C cable
- 3m DisplayPort to DisplayPort cable
- 3m HDMI2.0 to HDMI2.0 cable
- DisplayPort to Mini DisplayPort adapter
- Quick Start Guide
- Warranty card (Japan, Mainland China only)
- Regulation sheet
- Cleaning cloth
- Product Specifications -
- Display Size/Resolution: 23.6 in (59.94 cm) / 4K: Ultra HD (3840x2160)
- Active Area: 20.55 x 11.57 in (522 X 294 mm)
- Size / Weight (without optional stand): 26.65 x 15.5 x 1.9 in (677 x 394 x 47 mm) / 15.43 lbs (7 kg)
- Color Performance: 1.07 billion colors (10 bit), 99% Adobe RGB coverage (CIE1931)
- Aspect Ratio: 16:9
- Brightness: 350 cd/m2
- Contrast Ratio/Response Rate: 1000:1 / 12 ms
- Viewing Angle: Range up to 88° from vertical (2° from horizontal, up to 90°)
- Industry Standard Pre-sets: 6500° K whitepoint default
- Connectivity: 4x USB3 ports*, 1x USB C port, 1x USB3 port (Upstream port connected to computer), 1x HDMI 2.0 port, 1x DisplayPort, 1x USB-A Port (For ExpressKey Remote dongle), audio headset jack, built-in microphone
- Graphics Input: USB type C port (supporting DisplayPort Alternate Mode) or DisplayPort or HDMI 2.0 port (required for 3840x2160 resolution)
- Multi-Touch: Pan, zoom and rotate gestures available in most applications including Adobe® Photoshop® and Illustrator®. Available on Touch models only (DTH-2420 & DTH3220)
- Pen: Battery-free Pro Pen 2 with 2 customizable side switches and 8192 pressure levels in both pen tip and eraser (patented electromagnetic resonance method)
- Pen Tilt Recognition/Range: ± 60 levels / 60 degrees
- ExpressKey™ Remote/Productivity Boosters: 17 customizable, application-specific ExpressKeys, Touch Ring, Rocker Ring/Home Button, Precision Mode, Display Toggle, Radial Menu and dedicated pan, scroll, zoom, brush size, time-saving on-screen settings, on-screen keypad and radial menu
- Security: Kensington® Lock Port (lock purchased separately)
- Ergonomics: Built-in stand (5° w/o legs or 20°w/ legs). Optional Wacom Ergo stand with rotation, Wacom Flex Arm and Wacom Cintiq Pro VESA Mount
- Compatibility/System Requirements: PC: Windows® 7 or later (latest service pack/build), Mac: OS X® 10.11 or later (latest update); USB-C port with DisplayPort Alternate Mode (UHD), or Mini DisplayPort/DisplayPort (UHD) and USB-A, or HDMI 2.0 (UHD) and USB-A; Internet access for driver download.
- Limited Warranty: 2 years in USA, Canada, and Latin America
Hassle Free Returns
At Motion Media, our goal is to ensure your complete satisfaction with your purchase. If, for whatever reason, you are dissatisfied with your purchase, you may return it to Motion Media within 30 days. Claims for missing items or items damaged in transit must be received within three business days of receipt of merchandise.
Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. If payment was made by credit card, once we receive the product we will credit your account. Please allow 7-10 days for a credit to appear on your credit card statement. If payment was made by check, please allow 10 business days for a refund check to be issued.
Please read all conditions below. If conditions are not met, Motion Media reserves the right to refuse the return or to charge a restocking fee of up to 25%.
How to return or exchange an item:
- In order to return an item you need to first obtain an RMA (Return Merchandise Authorization) number.
- To request an RMA number, please visit our contact page and send us an email with the request.
- To request an RMA number by phone, call Customer Service at 310-450-4000.
- Place the original package into a shipping carton.
- Include the invoice and the reason for the return. If defective, please specify the defect.
- Please do not place stickers or shipping labels on the original manufacturer's package.
- The RMA number must be clearly written on the outer box. If you received a label in the email, print the label and tape it to the carton.
- Ship via insured ground service with a tracking number. Return shipping charges are the responsibility of the customer. We are not responsible for lost or damaged packages.
- Send pre-authorized returns to:
Motion Media, LLC
Attn: RMA#XXXXX
709 N. Douglas St.
El Segundo, CA 90245
- Alternatively, you may return an item at our office at the above location, with an approved RMA.
Rules:
- All returned or exchanged items must be in new condition, in the original box, and must include all packing material, blank warranty cards, manuals, and all accessories.
- Motion Media is not responsible for personal data or items left in returned merchandise.
- Defective items may be repaired or exchanged at our discretion for the same model or manufacturer's equivalent model.
- RMA numbers are valid for 10 days.
- Motion Media is not responsible for any consequential or incidental damage resulting from the sale or use of any merchandise bought from us. We are responsible for the monetary value of the merchandise only.
No Return/Exchange On:
- Any Electronically Delivered Software*
- 3D Printers & Accessories
- Custom systems built or modified by Motion Media to customer's specifications
- Educational dvd's and books once unwrapped
- Motion Media Gift Cards are redeemable for merchandise only and may not be redeemed for cash.
*We offer 30 day returns on Autodesk licenses, excluding monthly terms.
