Autodesk teams change, artists come and go. When you need to assign an Autodesk license to a new user, it's pretty simple. There are two ways of doing this, depending on whether you're using Named User licenses or Network (multi-user) licensing. 

1. If you’re using Autodesk Named User Licensing

This is the most common setup since about 2020.

Steps:

1. Log in to the Autodesk Admin portal: manage.autodesk.com
2. In the left panel, select User Management → By User (or By Product if preferred).
3. Click Add User if they’re new. Enter their name and email, then Save & Continue.
4. Locate the software under their product list, and toggle the product assignment ON.
5. The user will receive an email invitation from Autodesk to activate their account.
6. They should sign in to their software using the same Autodesk ID/email you assigned.

Verify: Ask the user to open the software → Help menu → About → Verify their Autodesk ID shows under the license details.

2. If you’re using a Network License (Multi-User)

Steps:

1. Ensure the license server is running and the Maya feature code (e.g., 85712MAYA_2025_0F) is available.
2. On the user’s workstation, set the license type to Network:
3. Launch Maya.
4. In the Let’s Get Started window, choose Use a network license.
5. Enter your license server name or IP (e.g., 27000@servername).
6. Maya will automatically check out a license from the server.

Verify: Ask the user to open LMTools → Server Status → Perform Status Enquiry to confirm a seat was checked out.

If you run into issues

• Easiest method - call Motion Media Support (888-542-8941 and press 3)
• Confirm the user’s email matches the assigned Autodesk ID.
• Check for any inactive invitations in the Admin console.
• For network setups, verify the license server is reachable and ports are open.