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Blackmagic Cloud Store Max 24TB is an extremely high performance flash storage solution in a compact 1RU design. Cloud Store Max features 24TB capacity 12 card RAID 0 flash memory core, 4 x 10G Ethernet, 100G Ethernet, QSFP connection for high speed copper cables or longer optical fiber cables, USB-C and Blackmagic Cloud sync for distributing files globally. It's fast, even with lots of simultaneous users all accessing files at the same time!
- Product Identifiers -
MPN: DWCLDF/CLDMAX24EAN: 9338716008876
- Product Specifications -
Connections
- 10G Ethernet Ports: 4x Ethernet 100/1000/10G BASE-T
- 100G Ethernet Ports: 1x Ethernet 100/1000/10G/100G BASE-T
- USB-C Port: 1x USB 3.0 (up to 5Gb/s). Supports Ethernet Over USB
- SDI Monitor Outputs: 1
- HDMI Monitor Outputs: 1
- Computer Interface: USB-C or Ethernet for shared file access, configuration and software updates.
File Sharing Protocol
- Protocol: SMB
- Computer Connections: 50 max.
Cloud Synchronization
- Compatible Services
- Dropbox
- Google Drive
Storage
- Storage Type: M.2 NVMe SSD
- Total Capacity: 24TB
Displays
- SDI Monitor Out Standards: 1080p50, 1080p59.94, 1080p60
- HDMI Monitor Out Standards: 1080p50, 1080p59.94, 1080p60
- Monitor Out Displays: Device Name, storage capacity and use, Cloud Sync status, User Activity, Hardware Status, storage map, network data rate graph.
- Front Panel Display: Built in 2.2 inch LCD for settings and storage name, capacity and use.
- Status Indicator: Front panel LED illuminates white indicating normal operation or red indicating disk fault.
Control
- Built in Control Panel: 3 buttons, 2.2 inch color display and spin knob for menu settings.
- External Control: USB-C or Ethernet for configuration and software updates.
Software
- Software Included
- Blackmagic Cloud Setup Utility
- Blackmagic Proxy Generator Lite
- Internal software upgrade via Blackmagic Cloud Setup using USB-C port.
Operating Systems
- Mac 14.3 Sonoma or later.
- Windows 10 and 11.
Power Requirements
- Power Supply: Internal 100 - 240V AC 50/60Hz with IEC C14 mains input.
- Power Inputs
- 1x IEC C14 mains input.
- 1x 4-pin XLR +12V DC input.
- Power Usage: TBA
Physical Specifications
- Dimensions: 19in x 9.25in x 1.74in
- Weight: 6.31lb
Environmental Specifications
- Operating Temperature: 0° to 40° C (32°to 104° F)
- Storage Temperature: -20° to 60° C (-4° to 140° F)
- Relative Humidity: 0% to 90% non-condensing
Hassle Free Returns
At Motion Media, our goal is to ensure your complete satisfaction with your purchase. If, for whatever reason, you are dissatisfied with your purchase, you may return it to Motion Media within 30 days. Claims for missing items or items damaged in transit must be received within three business days of receipt of merchandise.
Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. If payment was made by credit card, once we receive the product we will credit your account. Please allow 7-10 days for a credit to appear on your credit card statement. If payment was made by check, please allow 10 business days for a refund check to be issued.
Please read all conditions below. If conditions are not met, Motion Media reserves the right to refuse the return or to charge a restocking fee of up to 25%.
How to return or exchange an item:
- In order to return an item you need to first obtain an RMA (Return Merchandise Authorization) number.
- To request an RMA number, please visit our contact page and send us an email with the request.
- To request an RMA number by phone, call Customer Service at 310-450-4000.
- Place the original package into a shipping carton.
- Include the invoice and the reason for the return. If defective, please specify the defect.
- Please do not place stickers or shipping labels on the original manufacturer's package.
- The RMA number must be clearly written on the outer box. If you received a label in the email, print the label and tape it to the carton.
- Ship via insured ground service with a tracking number. Return shipping charges are the responsibility of the customer. We are not responsible for lost or damaged packages.
- Send pre-authorized returns to:
Motion Media, LLC
Attn: RMA#XXXXX
709 N. Douglas St.
El Segundo, CA 90245
- Alternatively, you may return an item at our office at the above location, with an approved RMA.
Rules:
- All returned or exchanged items must be in new condition, in the original box, and must include all packing material, blank warranty cards, manuals, and all accessories.
- Motion Media is not responsible for personal data or items left in returned merchandise.
- Defective items may be repaired or exchanged at our discretion for the same model or manufacturer's equivalent model.
- RMA numbers are valid for 10 days.
- Motion Media is not responsible for any consequential or incidental damage resulting from the sale or use of any merchandise bought from us. We are responsible for the monetary value of the merchandise only.
No Return/Exchange On:
- Any Electronically Delivered Software*
- 3D Printers & Accessories
- Custom systems built or modified by Motion Media to customer's specifications
- Educational dvd's and books once unwrapped
- Motion Media Gift Cards are redeemable for merchandise only and may not be redeemed for cash.
*We offer 30 day returns on Autodesk licenses, excluding monthly terms.
