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HELO Plus is a compact, advanced H.264 streaming and recording stand-alone appliance. HELO Plus offers both SDI and HDMI I/O with the capability to stream up to 1080p60 to a Content Delivery Network and record simultaneously. Two separate streaming destinations can be set up and recordings can be made to a combination of SD card, USB storage and NFS or CIFS network storage. HELO Plus also provides Picture-In-Picture and graphics functionality in hardware for compelling presentations made simple.
HELO Plus offers high quality streaming with ultra-reliable performance for any critical streaming service needs, including eSports, news, sports, education, creator, live events, and beyond.
Features
- Portable, stand-alone device with 3G-SDI and HDMI I/O
- Encode up to 1080p60 in H.264/MPEG-4
- Stream to two separate destinations simultaneously
- Create Picture-in-Picture streaming/recording output from multiple input sources
- 2-channel stereo audio
- Analog stereo audio out
- Front panel LED audio meters
- Data rates from 100 kbps to 20 Mbps in MPEG-4
- Record to SD, SDHC, or SDXC cards, USB storage, NFS, CIFS, or SMB network volumes
- USB slot and SD card slot for local external storage
- Video input and output on 3G-SDI and HDMI
- Support for RTP/UDP, RTSP, RTMP, RTMPS, HLS, and Unicast
- SRT compatibility
- AV Mute with user graphics upload support for pre-live feeds
- Web-based GUI preview window
- Group control for multiple HELO Plus and Ki Pro devices
- Three Year Warranty
- Product Identifiers -
MPN: HELO-PLUS-R0UPC: 812321032635
- Product Specifications -
Video Formats
- (HD) 1080p 23.98, 24, 25, 29.97, 30, 50, 59.94, 60
- (HD) 1080i 50, 59.94, 60
- (HD) 720p 50, 59.94, 60
- (SD) 525i, 625i
Video Codec Support
- H.264/MPEG-4 Encoder
Video Encoding Parameters
- 100 kbps to 20 Mbps. Bit rate may be set independently for Encoder1 and Encoder 2.
- Up to 1080p60
- Supports Baseline, Main and High Profiles
Audio Encoding Parameters
- 32 kbps to 256 kbps
- 48 kHz 2-channel stereo
- MPEG-4 AAC-LC
Protocols
- RTMP, RTMPS, RTSP, HLS RTP-TS/UDP-TS Unicast and Multi Unicast, SRT (caller mode). RTSP and HLS client sessions combined limited to a total of 10. RTSP limited to a single session.
Storage
- 1x USB port (USB 2.0 and USB 3.0 media, exFAT or FAT32)
- 1x SD card slot, SD, SDHC, SDXC cards (exFAT)
- Mounted Network Share (SMB or NFS)
Video Input Digital
- 1x 3G-SDI, SMPTE-259/292/296/424, 10-bit
- Single Link 4:2:2 (1x BNC)
- 1x HDMI Standard Type A connector
- HDMI v1.4a, RGB or YCbCr
Video Output Digital
- 1x 3G-SDI, SMPTE-292/296/424, 10-bit
- Single Link 4:2:2 (1x BNC)
- 1x HDMI Standard Type A connector
- HDMI v1.4a, RGB or YCbCr
Audio Input Digital
- 2-channel, 24-bit SDI embedded audio, 48 kHz sample rate, synchronous
- 2-channel, 24-bit HDMI embedded audio, 48 kHz sample rate, synchronous
Audio Input Analog
- 2-channel, Analog (-10dBV Line Level, Unbalanced stereo 1x 3.5mm TRS connector)
Audio Output Digital
- 2-channel, 24-bit SDI embedded audio, 48 kHz sample rate, synchronous
- 2-channel, 24-bit HDMI embedded audio, 48 kHz sample rate, synchronous
Audio Output Analog
- 2-channel, Analog (Line Level, Unbalanced stereo 1x 3.5mm TRS connector)
Network Interface
- 10/100/1000 Ethernet (RJ-45)
- Embedded web server for Configuration and Control
User Interface
- Stream Button
- Record Button
- Web UI
- Simple Web Configuration via AJA eMini-Setup (macOS and Windows)
- Integrated calendar
Control and Automation
- Integrated calendar scheduler
- Support remote ICS calendars
- Scriptable REST control API
- Closed Captioning supported
Size (w x d x h)
- 8.50" x 5.5" x 1.02" (215.9 x 139.7 x 25.91 mm)
Weight
- 1.0 lb (0.46 kg)
Power
- External power supply required
- Enclosure: 12Vdc 4-pin mini XLR
- AC adapter included: 100-240 VAC 50/60 Hz, universal input, 12V- 60W Max
Environment
- Safe Operating Temperature: 0 to 40 C (32 to 104 F)
- Safe Storage Temperature (Power OFF): -40 to 60 C (-40 to 140 F)
- Operating Relative Humidity: 10-90% noncondensing
- Operating Altitude: <3,000 meters (<10,000 feet)
Hassle Free Returns
At Motion Media, our goal is to ensure your complete satisfaction with your purchase. If, for whatever reason, you are dissatisfied with your purchase, you may return it to Motion Media within 30 days. Claims for missing items or items damaged in transit must be received within three business days of receipt of merchandise.
Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. If payment was made by credit card, once we receive the product we will credit your account. Please allow 7-10 days for a credit to appear on your credit card statement. If payment was made by check, please allow 10 business days for a refund check to be issued.
Please read all conditions below. If conditions are not met, Motion Media reserves the right to refuse the return or to charge a restocking fee of up to 25%.
How to return or exchange an item:
- In order to return an item you need to first obtain an RMA (Return Merchandise Authorization) number.
- To request an RMA number, please visit our contact page and send us an email with the request.
- To request an RMA number by phone, call Customer Service at 310-450-4000.
- Place the original package into a shipping carton.
- Include the invoice and the reason for the return. If defective, please specify the defect.
- Please do not place stickers or shipping labels on the original manufacturer's package.
- The RMA number must be clearly written on the outer box. If you received a label in the email, print the label and tape it to the carton.
- Ship via insured ground service with a tracking number. Return shipping charges are the responsibility of the customer. We are not responsible for lost or damaged packages.
- Send pre-authorized returns to:
Motion Media, LLC
Attn: RMA#XXXXX
709 N. Douglas St.
El Segundo, CA 90245
- Alternatively, you may return an item at our office at the above location, with an approved RMA.
Rules:
- All returned or exchanged items must be in new condition, in the original box, and must include all packing material, blank warranty cards, manuals, and all accessories.
- Motion Media is not responsible for personal data or items left in returned merchandise.
- Defective items may be repaired or exchanged at our discretion for the same model or manufacturer's equivalent model.
- RMA numbers are valid for 10 days.
- Motion Media is not responsible for any consequential or incidental damage resulting from the sale or use of any merchandise bought from us. We are responsible for the monetary value of the merchandise only.
No Return/Exchange On:
- Any Electronically Delivered Software*
- 3D Printers & Accessories
- Custom systems built or modified by Motion Media to customer's specifications
- Educational dvd's and books once unwrapped
- Motion Media Gift Cards are redeemable for merchandise only and may not be redeemed for cash.
*We offer 30 day returns on Autodesk licenses, excluding monthly terms.
