Account
Displays use EDID - Extended Display Identification Data - to communicate to computers and HDTV sources the array of video resolutions and timings that they are capable of displaying. In certain situations this data can be lost resulting in incorrect display settings, or even a complete loss of video. The DVI Detective Plus solves this problem by ensuring that a correct EDID signal is constantly available to the DVI source - even if the display is switched to a different computer. After the simple EDID recording process is completed, the DVI Detective Plus is placed at the DVI output of the computer's video card where it will provide the computer with a constant EDID signal. The Detective Plus is equipped with DVI ports, but it is also compatible with VGA through the use of optional adapters. The DVI Detective Plus provides all the functionality of the DVI Detective N and adds HDCP pass through and the ability to use one of five pre-programmed EDID profiles.
How It Works
To program the Detective Plus, first connect it to the DVI or VGA input of the display that is being used. For the programming process only, the Detective is powered by an included 5V DC power supply. Disable the write protect switch, set the DIP switches to the appropriate positions, depress the program button, and after a few seconds EDID recording is complete. The Detective can now be disconnected from the display and power supply and installed at the appropriate place in the video distribution chain. The Detective will receive 5V power from the computer's DVI or VGA output.
Note: The Gefen DVI Detective Plus includes 5 pre-programmed EDID profiles that can be used in the event that a suitable EDID cannot be recorded. Instructions for selecting a pre-programmed EDID profile are outlined in the user's manual.
The included DVI cable does not support analog VGA.
Features
- Quick and easy way to store EDID information from any DVI display
- Provides a virtual EDID to maintain active monitor status when switching away from a source
- Supports resolutions up to 1920x1200, 2K, and 3840x2400 (Dual Link)
- Selection of 5 preset EDIDs are available for custom audio features and video resolutions through DIP switch selection
- EDID write protection switch
- No power is required after initial programming
- HDCP pass-through
- Product Identifiers -
MPN: EXT-DVI-EDIDPUPC: 845344081953
- In The Box -
- One DVI Detective Plus
- One 1ft Dual-Link DVI Cable (M-M)
- One 5V DC Power Supply
- One User's Manual
- Product Specifications -
Specifications
- Maximum Pixel Clock: 2x 165 MHz
- Video Input Connector: (1) DVI-I 29-pin, female
- Video Output Connector: (1) DVI-I 29-pin, female
- Power Supply: 5V DC (needed for programming only)
- Power Consumption: 5W (max.)
- Dimensions: 1.8in (depth) x 2.6in (width) x 1.2in (height)
- Shipping Weight: 1 lb
Hassle Free Returns
At Motion Media, our goal is to ensure your complete satisfaction with your purchase. If, for whatever reason, you are dissatisfied with your purchase, you may return it to Motion Media within 30 days. Claims for missing items or items damaged in transit must be received within three business days of receipt of merchandise.
Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. If payment was made by credit card, once we receive the product we will credit your account. Please allow 7-10 days for a credit to appear on your credit card statement. If payment was made by check, please allow 10 business days for a refund check to be issued.
Please read all conditions below. If conditions are not met, Motion Media reserves the right to refuse the return or to charge a restocking fee of up to 25%.
How to return or exchange an item:
- In order to return an item you need to first obtain an RMA (Return Merchandise Authorization) number.
- To request an RMA number, please visit our contact page and send us an email with the request.
- To request an RMA number by phone, call Customer Service at 310-450-4000.
- Place the original package into a shipping carton.
- Include the invoice and the reason for the return. If defective, please specify the defect.
- Please do not place stickers or shipping labels on the original manufacturer's package.
- The RMA number must be clearly written on the outer box. If you received a label in the email, print the label and tape it to the carton.
- Ship via insured ground service with a tracking number. Return shipping charges are the responsibility of the customer. We are not responsible for lost or damaged packages.
- Send pre-authorized returns to:
Motion Media, LLC
Attn: RMA#XXXXX
709 N. Douglas St.
El Segundo, CA 90245
- Alternatively, you may return an item at our office at the above location, with an approved RMA.
Rules:
- All returned or exchanged items must be in new condition, in the original box, and must include all packing material, blank warranty cards, manuals, and all accessories.
- Motion Media is not responsible for personal data or items left in returned merchandise.
- Defective items may be repaired or exchanged at our discretion for the same model or manufacturer's equivalent model.
- RMA numbers are valid for 10 days.
- Motion Media is not responsible for any consequential or incidental damage resulting from the sale or use of any merchandise bought from us. We are responsible for the monetary value of the merchandise only.
No Return/Exchange On:
- Any Electronically Delivered Software*
- 3D Printers & Accessories
- Custom systems built or modified by Motion Media to customer's specifications
- Educational dvd's and books once unwrapped
- Motion Media Gift Cards are redeemable for merchandise only and may not be redeemed for cash.
*We offer 30 day returns on Autodesk licenses, excluding monthly terms.
