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Privacy Policy

Welcome shoppers! The following policy describes the types of information we collect when you visit our store and how we use that information.

What information do we collect?

To shop in our store, you will need to create a Motion Media Store account. Your account is protected by a password that you choose. We will ask for your name, email address, billing and shipping addresses and telephone numbers. We will also ask for your credit card information, your credit card information is only stored while you are placing your order for your protection. This account information is kept along with your order history. You can view your account information and the status of your orders by clicking on the "My Account" page at any time.

In addition, we also log information about your visit to the store, including the URL that you came from, your Internet Protocol address, domain type (e.g., .com, .org), Motion Media Store pages that you view and search terms you use.

How do we use personal information?

The information you provide to purchase merchandise from the Motion Media Store is used to fulfill your order. In addition, you may choose to receive an email newsletter with special promotions, new arrivals or new features of the site. You can remove yourself from our newsletter list by changing your selection on the "My Account" page at any time.

In addition, we use log information from the Motion Media Store in order to enhance the operation of the Store. We do not correlate personally identifying information collected in the Motion Media Store with any other information that you provide when using other Motion Media products or services.

What about cookies?

A cookie is a piece of data that identifies you as a unique user. When you visit the Motion Media Store, we set a cookie on your computer to help identify you, customize your experience and maintain your account and order information. To protect the security of your account, you must accept the Motion Media Store cookie in order to shop here.

Do we share personal information?

We do not sell or rent any personal information to others. We may, however, disclose personal information if we believe we are required to do so by law or have a good faith belief that access, preservation or disclosure of such information is reasonably necessary to protect the rights, property or safety of Motion Media, its users and the public.

Personal information collected by Motion Media may be stored and processed in the United States or any other country in which Motion Media or its agents maintain facilities. By using the Motion Media Store, you consent to any such transfer of information outside of your country.

How do we keep your information secure?

The personal information that you provide to Motion Media Store, including your credit card information, is maintained on secure servers and protected by industry-standard Secure Socket Layer encryption. When entering personal information, look for an icon at the bottom of your browser window that indicates you are on a secure page.

How do I update my information?

You can access and edit your account information at any time by logging in and clicking on the "My Account" page. If you have questions about the status of your orders or any other questions about the Motion Media Store, please contact us.

Changes to this Policy

Please note that it is possible that this Privacy Policy may change from time to time. We expect most such changes to be minor, but there may be changes that are more significant. Regardless, we will post those changes on this page so that you can easily find the information we collect and how we safeguard it. You should be able to readily notice any changes by the date stamp at the bottom of this page.

Security

The security of your personal information is very important to us. In an effort to protect your personal information, we use Secure Sockets Layer (SSL) technology with 128 bit encryption. If your browser supports SSL (most current browsers do), it will automatically encrypt the information you provide to us on the secure pages on our site, before sending it over the Internet.

Motion Media's website also tested and certified daily by ScanAlert to receive its Hacker Safe Certification which ensures that the website passes the FBI/SANS Internet Security Test.

When visiting a page on our site that includes any of your personal information, the bottom of your browser window will display, an icon of a closed lock or an unbroken key (depending upon your browser). This indicates that you have successfully connected with our secure server.

To authenticate the security of your connection before submitting any of your personal information, you can double click on the icon to display our digital certificate.

Some browser versions and some firewalls do not permit communication through secure servers. In that case, we suggest that you contact us by phone, or fax your order to us.

If Security or privacy is still of concern to you

Our transaction security, combined with our privacy guarantee, should satisfy your concerns regarding online ordering. Keep in mind however that you have a number of alternate choices available for doing business with Motion Media.

  • 1. You can order on-line without sending your credit card number over the Internet. Just complete our on-line order form, print, and fax it to us.
  • 2. If you prefer, you can always call 310-450-4000, and place your order by telephone.
If you have any questions regarding this privacy statement, the practices of this site, or your dealings with this web site, you can contact our us at 310-450-4000.